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Difficult Conversations

Difficult Conversations

A successful mediation is often the result of how the Mediator handles difficult conversations between the participants. Each difficult conversation is really Three Conversations: [1]The “What Happened?” Conversation. Most difficult conversations involve disagreement...
Negotiation 101

Negotiation 101

What is negotiation? “Negotiation is a basic means of getting what you want from others. It is back-and-forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed (as well as some that...
Confidentiality in Mediation

Confidentiality in Mediation

In this Blog we will discuss confidentiality in mediation, both from a statutory perspective and the common law. Legislative Framework Commercial mediations in Ontario are governed by the Commercial Mediation Act, 2010 (“CMA”), which states: “[i]nformation relating to...
How To Prepare Your Client for Mediation

How To Prepare Your Client for Mediation

Preparing Your Client for Mediation 

Explain the Procedure: Preparation for every mediation should begin with a clear explanation to your client of the procedure that will unfold: The process generally involves several parties: your client, the mediator, the opposing...